Introducing our after-sales service
Hello! It’s from the Japan team of Mokumeganeya!
It's been getting warmer recently in Japan.
How is the weather in your area?
Today, I would like to introduce after-sales service
that is enable you to purchase rings with no worry.
When you purchase jewelry, you may be concerned about
how to resize it afterwards and how to care for it when it becomes dull.
Because it is a product that you will continue to use for a long time,
we offer a free lifetime warranty so that you can use it in a beautiful condition forever.
* Some cases are excluded.
* Shipping and customs duties may be required to pay.
For lifetime warranty maintenance, we will take care of
refinishing the ring surface, resizing, re-distorting,
and re-fixing the gems that have been removed.
Also, as shown in the picture below, the names of two of you are engraved at first,
and when your child is born, how! You can even add your child's name as a memorial.
It feels like your wedding rings are gradually becoming family rings.
We have a wide range of engravings such as
kanji, hiragana, katakana, and alphabets.
In this way, even after you purchase a ring,
we provide after-sales service so that you can use it cleanly and comfortably,
so you can rest assured that you will be wearing the ring.
Aftercare products will be handed to you
when you receive the completed ring!
Please feel free to contact us with any questions.
We sincerely look forward to your inquiries ;)