virtual consultation

TESTIMONIALS

Mokumeganeya's rings were very unique and stood out from all the other rings

June 23, 2022 2:21 PM

Mr. F. V.& Ms. W. C.

 

 

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Ql. Did you have any anxiety about MOKUMEGANEYA's rings before you chose our rings?
No, we did not have any anxiety about Mokumeganeya’s rings because we did our research and the staff provided helpful information.
 
Q2. What was the main reason for ordering your rings from MOKUMEGANEYA?
Mokumeganeya’s rings were very unique and stood out from all the other rings we were looking at from other companies.
 

Thank you for your courteous reply.

I am glad to hear that you enjoyed your rings made by Japanese traditional technique.

May you have a very happy married life !

We were initially captivated by Mokumeganeya's unique ring designs.

June 9, 2022 8:59 AM

Mr. R. C.

 

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Ql. Did you have any anxiety about MOKUMEGANEYA's rings before you chose our rings?
We did not have any anxiety about Mokumeganeya’s rings, but we did
have a lot of questions. Don and Mutsumi did a fantastic job handholding us
throughout the entire process, and we are very appreciative of their time and
assistance.
 
Q2. What was the main reason for ordering your rings from MOKUMEGANEYA?
We were initially captivated by Mokumeganeya’s unique ring designs. After our
consultation call with Don, we were so impressed with his knowledge and
attentiveness that we knew we wanted to order our rings from Mokumeganeya.
Customer support and care is extremely important, and Mokumeganeya really
excels in this area.
 

Thank you for your courteous reply.

I am glad to hear that you enjoyed your rings made by Japanese traditional technique.

May you have a very happy married life !

 

The team was amazing and handled everything professionally.

June 3, 2022 10:40 AM

Mr. C. M.

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Ql. Did you have any anxiety about MOKUMEGANEYA's rings before you chose our rings?
We did have anxiety as we have never ordered a ring overseas nor paid a big amount for a purchase overseas but the team was amazing and handled everything professionally. Special thank you to Mutsumi who was outstanding.
 
Q2. What was the main reason for ordering your rings from MOKUMEGANEYA?
We chose this ring because it’s special, unique and beautiful and we wanted something unique to our relationship / engagement.
 

Thank you for your courteous reply.

I am glad to hear that you enjoyed your rings made by Japanese traditional technique.

May you have a very happy married life !

I did my research and felt like I could trust the process fully.

May 31, 2022 1:16 PM

Mr. D. M.

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Ql. Did you have any anxiety about MOKUMEGANEYA's rings before you chose our rings?
Not really. I did my research and felt like I could trust the process fully.
 
Q2. What was the main reason for ordering your rings from MOKUMEGANEYA?
Proposal
 

Thank you for your courteous reply.

I am glad to hear that you enjoyed your rings made by Japanese traditional technique.

May you have a very happy married life !

Wanted the engagement ring to match our wedding rings. Plus it is a beautiful ring. Very happy!

May 16, 2022 10:03 AM

Mr. M. W.

 

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Ql. Did you have any anxiety about MOKUMEGANEYA's rings before you chose our rings?
No, we bought wedding rings from you 10 years ago and love them.
 
Q2. What was the main reason for ordering your rings from MOKUMEGANEYA?
Wanted the engagement ring to match our wedding rings.
Plus it is a beautiful ring. Very happy!
 

Thank you for your courteous reply.

I am glad to hear that you enjoyed your rings made by Japanese traditional technique.

May you have a very happy married life !

They are remarkably accommodating and patient with us.

May 16, 2022 9:54 AM

Mr. R. N. & Ms. L. M.

 

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Ql. Did you have any anxiety about MOKUMEGANEYA's rings before you chose our rings?
We were first hesitant to order MOKUMEGANEYA's rings because the pandemic prevented us from seeing the rings and other jewelry in person.
 
Q2. What was the main reason for ordering your rings from MOKUMEGANEYA?
We wanted a ring that was both unique and personal, and this is the ideal combination. Furthermore, the Mokumeganya staff was approachable. We had a video call with them, and Don from US team was able to demonstrate to us their selections, which we all loved. Because my fiance and I were in a long-distance relationship, we responded to emails with varied time zones. Mutsumi from Japan team also took the time to respond to our questions. They are remarkably accommodating and patient with us. 
 

Thank you for your courteous reply.

I am glad to hear that you enjoyed your rings made by Japanese traditional technique.

May you have a very happy married life !

Overall, the service at mokumeganeya is excellent and there's really nothing to worry about.

April 19, 2022 10:48 AM

Mr. W. L. & Ms. C

 

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Ql. Did you have any anxiety about MOKUMEGANEYA's rings before you chose our rings?
As my fiancé and I do not live in Japan and are not Japanese, some anxieties that we had were communication, sizing and shipping. These worries were quickly addressed the moment we asked for a quotation. Shay was assigned to us for the designing of the rings. His explanations were clear and even recommended certain designs after listening to our preferences. The designing process turned out to be really fun and exciting. Mutsumi was our point of contact the entire time. She ensured that we had no issues with the sizing and was quick to address every single concern that we had about the rings. Overall, the service at mokumeganeya is excellent and there's really nothing to worry about.
 
Q2. What was the main reason for ordering your rings from MOKUMEGANEYA?
We like how our rings are unique to us and that they come from the same metal such that the design flows when our rings are aligned with one another.

Thank you for your courteous reply.

I am glad to hear that you enjoyed your rings made by Japanese traditional technique.

May you have a very happy married life !

We love the unique designs, method and history of how the rings are made.

April 18, 2022 1:26 PM

Mr. A. W. & Ms. J

 

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Ql. Did you have any anxiety about MOKUMEGANEYA's rings before you chose our rings?
Since we were ordering overseas, Yes we were nervous about ordering from Mokumeganeya,
but Mutsumi had made sure we had every question answered and made sure we had the best experience possible.
 
Q2. What was the main reason for ordering your rings from MOKUMEGANEYA?
We love the unique designs, method and history of how the rings are made.
 

Thank you for your courteous reply.

I am glad to hear that you enjoyed your rings made by Japanese traditional technique.

May you have a very happy married life !

I highly recommend if you're thinking about MOKUMEGANEYA's rings.

April 7, 2022 10:01 AM

Mr. A. L.

 

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Ql. Did you have any anxiety about MOKUMEGANEYA's rings before you chose our rings?
Not necessarily anxiety about the rings themselves, but I was a little hesitant about the process. Before ordering,
I did not know anything about rings and I was intimidated because I live abroad. However,
the entire process was really quick and easy and
I wish I had ordered sooner. Mutsumi and her team were wonderful and
provided exceptional service. I highly recommend if you're thinking about MOKUMEGANEYA's rings.
 
Q2. What was the main reason for ordering your rings from MOKUMEGANEYA?
Beautiful, unique designs.
 

Thank you for your courteous reply.

I am glad to hear that you enjoyed your rings made by Japanese traditional technique.

May you have a very happy married life !

 

We are really very happy with the beautifully crafted rings and we are glad to have engaged Mokumeganeya.

April 7, 2022 9:42 AM

Mr. L. T. & Ms. J. A.

 

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Ql. Did you have any anxiety about MOKUMEGANEYA's rings before you chose our rings?
Yes we did, our main concerns were how we would go about choosing the metals,
getting our ring sizes correct and wondering if other precious stones could be used.
We lived in Singapore where there was no physical store so initially,
we had to rely a lot on the website and social media to learn more.  
 
Thankfully after submitting our interest, Mokumeganeya delivered on all fronts with thorough and sincere assistance. 
 
It is amazing how they have been able to transition the traditional tactile ring choosing process to be able to work online as well.
Our first contact with Mokumeganeya was a staff member, Mutsumi. She was friendly, detailed and thoughtful in her email correspondence with us through the whole process of arranging consultation dates,
coordinating deliveries, resourceful suggestions and more.
Mutsumi was simply wonderful in our quest for our engagement and wedding bands.
The subsequent online consultation with Shay, a most patient,
informed and friendly consultant, also helped to set our anxieties aside.
He talked us through the process, showed us samples of rings and
gave great advice on the various combinations and their aesthetic cohesion.
That combined with a physical set of ring gauges and a brochure sent to us,
truly helped us make our informed choices in the rings that were crafted.
 
Any anxiety we had at first definitely went away; in fact, we enjoyed the whole experience!
The rings we received went beyond our expectations and
they were packaged with care and came with information to help us maintain the rings.
We are really very happy with the beautifully crafted rings and we are glad to have engaged Mokumeganeya.
We can't wait to wear our rings with pride upon our wedding day.
 
 
Q2. What was the main reason for ordering your rings from MOKUMEGANEYA?
With such a rich history behind the craft, and such care put into the quality of the rings,
we knew that this would be one of the best ways for us to have rings that we will treasure,
and also pay homage and appreciate Japanese culture.
We both have a keen interest in art and design, especially in the skills required to hone one's craft.
Louis came across metalworking and the art of mokumegane.
After he shared the beautiful designs with me,
we decided to seek out such rings for our special day. After much research online,
Mokumeganeya was no doubt the top and only choice for us, as exemplified through how they balance and
craft such strong tough metals into the delicate patterns and details of the ring designs.

 

Thank you for your courteous reply.

I am glad to hear that you enjoyed your rings made by Japanese traditional technique.

May you have a very happy married life !